In occasion, the item you ordered may be out of stock, in which case we will call or email you and issue a refund.
Please remember to include your phone number in the checkout process, and make sure your email address on your Paypal account is up to date!
shipping is non-refundable, and paid by the customer.
Please contact us if you need a faster shipping method or if you want to receive it by a certain date, and we can give you options for a shipping upgrade.
INSURANCE/LOSS: unless you contact us to specify that you want to pay for insurance, packages are by default
uninsured and unfortunately we cannot assume liability for loss. thanks for your understanding. If you are ordering from outside the U.S., please expect to be contacted with a shipping cost separately,
International shipping will be calculated afterward. Feel free to contact us to get a more accurate international shipping quote, before you complete your order.
ADDRESS: Please verify your correct shipping address before you complete your purchase. We will make all efforts to accommodate shipping address corrections but we are not liable for errors made by the customer when filling out their address details.
If you have any other special requests in terms of shipping options, please contact us and we’ll do our best to fulfill your request.
Please read our returns policy, because of the tiny nature of our operation, we cannot afford to be very flexible
with returns. No returns on Black Palm Art Object aside from defective items!
Thanks for understanding!
Any questions or order inquiries please email us at the address: contact at blackpalm.de
The author reserves the right not to be responsible for the topicality, correctness, completeness or quality of the information provided. Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect,will therefore be rejected. All offers are not-binding and without obligation. Parts of the pages or the complete publication including all offers and information might be extended, changed or partly or completely deleted by the author without separate announcement.
2. Referrals And Links
The author is not responsible for any contents linked or referred to from his pages – unless he has full knowledge of illegal contents and would be able to prevent the visitors of his site from viewing those pages. If any damage occurs by the use of information presented there, only the author of the respective pages might be liable, not the one who has linked to these pages.
Furthermore the author is not liable for any postings or messages published by users of discussion boards, guestbooks or mailing lists provided on his page.
The author intended not to use any copyrighted material for the publication or, if not possible, to indicate the copyright of the respective object. The copyright for any material created by the author is reserved. Any duplication or use of objects such as images, diagrams, sounds or texts in other electronic or printed publications is not permitted without the author’s agreement.
If the opportunity for the input of personal or business data (email addresses, name, addresses) is given, the input of these data takes place voluntarily. The use and payment of all offered services are permitted – if and so far technically possible and reasonable – without specification of any personal data or under specification of anonymized data or an alias.
The use of published postal addresses, telephone or fax numbers and email addresses for marketing purposes is prohibited, offenders sending unwanted spam messages will be punished.
5. Web Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. („Google“). Google Analytics uses „cookies“, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
6. Legal Validity Of This Disclaimer
This disclaimer is to be regarded as part of the internet publication which you were referred from. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.
Inquiry, processing and usage of your data
You can visit our site without giving personal information. We merely store access data without personal reference, e. g. the name of your internet service provider, the site which you are visiting us from or the name of the requested file. These data are evaluated exclusively for the improvement of our range of products and allow no conclusion concerning you personally.
Personal data are only collected if you communicate them to us voluntarily within the scope of your goods order, when opening a customer account or subscribing for our newsletter. Without your explicit consent, we will use the data communicated by you exclusively for the execution and handling of your order. At the completed handling of the contract and the full payment of the purchase price your data are blocked for further use and deleted at the expiration of the tax and trade law regulations, unless you have explicitly agreed to the further usage of your data. When you subscribe to the newsletter, your Email address will be used for our own marketing purposes with your consent until you unsubscribe from the newsletter. An unsubscription is possible at any time.
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Transfer of personal data
A transfer of your data takes place to the freight forwarder assigned by us within the scope necessary for the delivery of your goods. For the handling of payment we transfer your payment data to the financial institution assigned for the payment.
Right of access
According to the Federal Data Security Law you have the right to free access to your stored data as well as, if the case be, the right to the correction, blocking or deletion of these data.
Contact for data security
For questions concerning the inquiry, processing or usage of your personal data, for information, correction, blocking or deletion of data as well as withdrawal of granted agreements, please refer to:
Sonja Cvitkovic (Owner)
Email contact at blackpalm.de
Mobil +49 (0)157 50887482
Owner: Sonja Cvitkovic
Creative Direction: Sonja Cvitkovic
Art Direction & Graphic Design : Marine Drouan
Development: Alex Pestell, Julie Landry, François Hodierne.
Videos & content:
Motion Design: Marine Drouan
Support: Michaela Meise
Special thanks to: Anna Cvitkovic & Anton Cvitkovic, Dario Cvitkovic, all the artists, Kirsa Geiser, Michaela Meise, Marine Drouan, Astrid Rostaing, Birgit Megerle, Hanna Schwarz, Yasmin Müller, Julie Landry, François Hodierne,Alex Pestell. Ede & Lou.
All the images, videos and texts may not be used without the autorisation of Black Palm.
All rights reserved © Black Palm, 2014 – 2018.